Privacy Policy

What this policy covers

At MASSOLIT, we are committed to maintaining the trust and confidence of our visitors to our web site. In this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

Who we are

MASSOLIT works with university academics to create short video lectures in a range of subjects, including English Literature, History, Classics, Philosophy, and Economics.

MASSOLIT is registered at Companies House under registration number 08677263 and our registered office is 24 Moorland Road, London, SW9 8UB. We are also registered with the Information Commissioner’s Office.

Information we collect

We may collect and process personal information about you when you interact with us directly by:

– Visiting our website

– Contacting us via our contact form (including requesting a free trial)

– Signing up to our mailing list

– Taking part in customer surveys and questionnaires hosted on our website or via third-party survey tools

– Registering for an account

The information you provide to us may include: name, email address, phone number, job title, institution or company name, country. It may also include IP address when you register for an account or log in to your account.

Information we collect about you may include: information about your institution, information about your interaction with our website collecting using cookies stored on your device, your IP address.

How and why we use your information

We use your information to:

– Provide you with the product or service requested by you

– If you have signed up to our mailing list, provide you with information about our product. You may withdraw consent at any time by clicking the unsubscribe link on any of our emails, or change your communication preferences by emailing us at chris@massolit.io

– To comply with any legal, regulatory or corporate governance obligations and good practice or in connection with legal proceedings or investigations.

– We do not sell, trade or rent information on our users to any third parties.

Cookies

Like most websites, MASSOLIT uses cookies to collect information. Cookies are small data files which are placed on your computer or other devices as you browse this website. They are used to ‘remember’ when your computer or device accesses our websites. Cookies are essential for the effective operation of our website.

If you want to disable cookies you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use.

Who do we share your data with?

(1) Google Analytics

When someone visits our website, we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

(2) Wistia

When someone plays a video on our website, this data is shared with Wistia, the company that hosts all our videos and whose video player we use. As with Google Analytics, this information is only processed in a way which does not identify anyone. We do not make, and do not allow Wistia to make, any attempt to find out the identities of those visiting our website.

(3) Stripe

If you sign up for an individual, pay-monthly account, your personal data will be shared with Stripe (https://stripe.com/gb), who process online payments. For more information on how Stripe uses your personal data, see their Privacy Policy: https://stripe.com/gb/privacy

(4) JCS Online Resources

When you use the contact form on the site (including requesting a free trial), this data is shared with our subscription agent, JCS Online Resources, who may use the data you provide to help organise a free trial at your school or college.

Our mailing list

As part of the registration process for our e-newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses.

We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice.

You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing chris@massolit.io.

Information security

We take appropriate technical and organisational measures to safeguard your personal data, and even though we take these measures, we cannot guarantee its security if you transfer information over the Internet to us.

Your rights

You are entitled to view, amend, or delete the personal information that we hold. Email your request to chris@massolit.io.

In the event of any inaccuracies, you may ask to have this information corrected. We may need to ask for proof of identity before we share any personal information with you and to charge you a small fee for providing you with your personal data, as permitted by applicable law.

Third party sites

Our Privacy Policy only applies to our websites. Our websites may contain links to other sites which are outside our control and not covered by this Policy. Please be aware that we are not responsible for the privacy practices of these other sites. We encourage our visitors to be aware of this when they leave our website, and to read the privacy policy of such websites linked to when visiting them.

Changes to this privacy notice

We may need to update and to change this Policy at any time and, where appropriate and possible, these changes will be notified to you by e-mail. This Privacy Policy was last reviewed on 24 May 2018.

How to contact us

For questions, comments, requests or complaints regarding this Privacy Policy or about how we collect store or use your personal data please contact us at chris@massolit.io

If you wish to find out more about your rights or if you are not satisfied with our response and wish to make a complaint, please contact the Information Commissioners Office at http://ico.org.uk.